Positronics HUB utilizes all of the existing WAVE functionality (including its mobile capabilities) and customizes them to meet your specific operational needs. Prior to the purchase of a HUB system a detailed analysis of your current operation, infrastructure, and procedures is conducted. This analysis and your goals are vital to the design process.

 

Once the design phase is completed and approved by you the system is implemented by Positroncis in a way that minimizes any disruption to your normal operations. We are able to run systems in parallel with your existing systems or implement piece by piece. Once the implementation stage is complete Positronics offers a wide variety of long-term support and maintenance services:

 

Network Management – Positronics can monitor and maintain relevant sections of your network

 

• Systems Management – Positronics can ensure that all consoles are maintained and updated when applicable.

• 24/7/365 Support Services – Positronics offers 24/7/365 technical support via phone and email. This support can be catered to meet even the most stringent of SLA requirements.

 

All of these services are aimed at reducing your costs, lightening the load on your existing technical staff, and ensuring the best possible operation of your unified communication system.