First responders – police, fire, and ambulance – are dependent on fast, easy, and reliable communications. Interruptions in this communications hinder crews ability to safely deal situations in which error is not an option. Our systems and methods cater to this by allowing for a parallel switch over which prevents interruption to any section of the network. We enhance communications, while reducing cost and allowing users to continue using the equipment they have become instinctively familiar with.
Imperative in the design process is to consider the dispatch operators. Dispatchers in this type of environment work under high levels of stress. It is vital that their work consoles and templates are designed with their specific needs in mind.
Managing moving crews in various, unrelated, locations requires the use of a vast and versatile system. These are the types of solutions we provide. Not only do our systems integrate with existing infrastructure they come complete with full life-cycle support – from design, implementation, maintenance, and monitoring. Some of the considerations built into our designs are:
Computer aided central and field dispatching
The time sensetivity of support services
Continous system monitoring services
Hardware changes and migrations within the system
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